Privacy Policy

Security is one of the most significant concerns for you (the shopper) and us (the retailer) during an online transaction.  In reality though, an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is strongly encrypted using complicated logarithm algorithms.

Secure Online Payment

For maximum security, we do not keep any of your payment details (credit card information etc.) on our system.  This information is requested and processed in the secure confines of the e-commerce gateways we use, namely, WorldPay and PayPal.

Printree (the trading name for CreateOnline) operates globally and provides the ability to accept and settle payment in several currencies.  The main currencies offered are British Pounds, Euros and American Dollars. If you have any questions please e-mail us at

Details of the e-commerce gateways we use are explained below.

1.        WorldPay

WorldPay accepts a number of credit and debit cards including MasterCard, Visa, Visa Electron, Solo, Switch, Delta and JCB.  The WorldPay payment system uses innovative techniques to ensure the security and integrity of all sensitive data. WorldPay’s public web servers are certified by Thawte, a public Certificate Authority, ensures that both the shopper and retailer can have confidence that nobody can impersonate WorldPay to obtain confidential information.

The transfers of the purchase details from Prints Place to WorldPay are encapsulated using WorldPay’s own encrypted and digitally signed protocol.  This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof via a so-called secure socket layer (SSL).

Upon completion of your successful order transaction WorldPay always sends a confirmation email to you.  Please note that WorldPay will NEVER ask you to provide confidential information (e.g. Banking passwords etc) by email.

2.        PayPal

PayPal accepts (amongst others): MasterCard, Visa, Visa Electron, Solo, Switch, Delta, JCB and Amex or PayPal’s own debit card.

PayPal has optimized their checkout experience by launching an exciting new improvement to their payment flow.

For new buyers, signing up for a PayPal account is now optional.  This means you can complete your payment first, and then decide whether to save your information for future purchases.  Upon completion of your successful order transaction PayPal will always sends a confirmation email to you. Please note that PayPal will NEVER ask you to provide confidential information (e.g.  Banking passwords etc) by email.

3.        Paying by Cheque

We can also accept payment by cheque, banker’s draft or postal order.  Select the pay by ‘Cheque’ option at checkout then follow the instructions shown.

If, after all our reassurances, you would prefer not to send your card details over the Internet, you may phone them through to our Customer Care team on 0845 658 2470 or +44(0)1908 372727 outside the UK.  Please have your order number to hand, when you call.


We do not underestimate the importance of our customers’ privacy and we have taken great care to ensure the security of all your transactions with us.

The purpose of this statement is to inform users of the website what information is collected about them when they visit this site, how this information is used and if it is disclosed.

1.        Web Log Files

In common with most websites, this website automatically logs certain information about every request sent to it.  This information is used for system administration, and for producing usage statistics. Summary statistics are extracted from this data and some of these may be made publicly available, but these do not include information from which individuals could be identified.  Relevant subsets of this data may be used as part of investigations of computer misuse involving this site. Data may also on occasion be used to enable investigation of technical problems on the website. Otherwise, logged information is not passed to any third party except if required by law.

2.        Data Protection

From time to time, we will use electronic forms on this site to gather personal information for purposes directly related to a service, function or activity of this Print-Shop’s Library.  When we do so we will let you know the purpose for which the information is being collected (including if the information is to be published). Completion of and submission of any form on this website is entirely at the discretion of you, the website user.

3.        Data Protection Statement

In using and submitting forms on this website, you agree that Printree may use any personal data of yours that you supply through the forms.  Printree respects your privacy and seeks to protect your personal data

Printree will only collect and use your information to administer, support, improve and obtain feedback on its services.

Printree may also contact you to obtain feedback on services and any improvements we can make to them.

You have the right to ask us at any time not to contact you by way of direct marketing.

Printree will NOT disclose your personal data to any other organisations without your permission.